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Support

Support

To get product support for your Clickfree Automatic Backup you have a number of choices:

  • FAQs[new page]
  • Video
  • Forums
  • Chat. Live chat is available Monday to Friday, 10am-5pm EST

Please note Holiday Hours (all times EST):

  • Dec 24: 10am-2pm
  • Dec 25: Closed
  • Dec 26: Closed
  • Dec 31: 10am-2pm
  • Jan 1, 2015: Closed

Please be aware that Clickfree has implemented the Clickfree Community Support Forum to replace our incoming email support as well as expand our support capability. The community provides speedier resolution to your questions and issues. At the forum you can:

Clickfree Forums
  • Ask questions
  • Receive technical support
  • View our support articles, news and announcements
  • Search

Technicians are monitoring the Clickfree Community Forum site to ensure you are receiving relevant and valid information. If you need support or have any questions about your Clickfree, please visit the Clickfree Community Forum.